The first ever retail robot was introduced at this year’s Consumer Electronics Show in Las Vegas. Fellow Robots in partnership with Lowe’s Innovation developed the OSHBOT Robot. It will be the newest member of the Orchard Supply sale’s staff, a subsidiary for Lowe’s hardware retail company.
The robot is roughly the size of a small refrigerator, and is programmed to talk and guide customers through aisles to find the items they are looking for in the store. It even uses a 3D camera to determine the make and model of the item you have to determine the item you need to replace it with.
“There’s no way that every sales associate could know the exact number and location of every single item we sell,” Kyle Nel, the executive director of Lowe’s Innovation Labs, told CNET.com’s Sumi Das. “The robot can do that.”
The new retail robot has been designed to help retail stores and customers that shop them to quickly solve issues and find items that they are looking for in the building. The robot has been equipped with voice recognition technology and advanced sensors as well. It stands 5 feet tall with a front screen that is 19.5 inches and a back screen that is 29 inches.
The OSHBOT learns the layout of a store by navigating through it to record a map for future reference.
When it is helping customers, “It navigates by its own at night when no one is here to create a map, and that’s the map it uses for next day,” said Marco Mascorro, the co-founder and CEO of Fellow Robots. “In the morning, it knows where products are located. It knows where to go.”
Fellow Robots is headquartered in Silicon Valley, and the company specializes in advanced robotic technology and innovations.