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Gmail Runs Into Trouble Over The Holiday Weekend

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Popular Google email provider Gmail, was riddled with errors and safety warnings over the weekend after Google forgot to update an essential part of its messaging software.

 

Gmail users were still able to access and use Gmail but a “majority of users” were faced with unexpected behavior due to the glitch.

 

The complaints of error messages began early on April 4th. The users affected were trying to send emails from Gmail and other messaging apps.

 

The root of these issues is the fact that Google neglected to renew a security certificate for Gmail and its app services.

 

The certificate helps the software establish a secure connection to a destination, so messages can be sent without getting spied on.

 

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Google’s in-house security service, G2, is responsible for security certificates and other secure software systems for the search leader.

Info about the problem was posted on status pages Google maintains for info regarding its application and email services.

 

Via the post, Google said that they were “aware of a problem with Gmail affecting a majority of users” and apologized “for the inconvenience and thank you for your patience and continued support.”

 

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Google began refusing security certificates issued by the China Internet Network Information Center (CNNIC).

Google said that a security lapse by the CNNIC meant that the certificates could no longer be trusted. CNNIC refers to the decision as “unacceptable and unintelligible.”

 

During February another glitch caused Gmail users to send emails to the wrong recipients leading to comedian Jimmy Fallon starting an #EmailFail segment on his show on NBC in which he read out embarrassing emails that had been sent to the wrong recipient.